Executive Leadership

Max Jacobson serves as Chief Executive Officer of Covenant Aviation Security and Covenant Services Worldwide. Reporting to the Board of Directors, Mr. Jacobson is responsible for leading the organization’s long-term growth strategy, operational and financial performance, and corporate support functions across the company’s nationwide operations.

Max has extensive experience in strategic planning, financial management, operations support, customer relations, and government contracting within the aviation security industry. Since joining Covenant, he has held progressive leadership roles supporting the company’s growth as a leading provider of aviation security services nationwide. His leadership has focused on organizational development, operational excellence, customer partnership, and investment in people, processes, and technology to support long-term growth and service quality.

Prior to joining Covenant, Max worked in public accounting as a CPA for Deloitte, providing tax, audit, and advisory services. He holds both bachelor’s and master’s degrees in accountancy from the University of Illinois Urbana-Champaign and earned his MBA from University of Michigan.

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Mr. Bolles serves as President and is responsible for the overall operational performance of the company. Mr. Bolles possesses more than 20 years of experience in program management, systems engineering/integration and federal contract management.

Prior to joining CAS, Mr. Bolles worked in a number of high profile roles as a consultant to numerous prime contractors decommissioning the U.S. nuclear weapons complex and in numerous project management positions with the Naval Sea Systems Command.

Mr. Bolles possesses a bachelor’s degree, magna cum laude and Phi Beta Kappa, from Beloit College and master’s degrees in engineering administration (Virginia Tech), public policy (University of Wisconsin) and strategic studies (Naval War College).

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Mr. O’Connell serves as Chief Financial Officer of Covenant Aviation Security and Covenant Services Worldwide. Reporting to the Chief Executive Officer, Mr. O’Connell oversees the financial strategy of the Covenant companies, including accounting, financial planning and analysis, budgeting, treasury, banking relationships, and risk management in support of the company’s nationwide aviation security operations.

Mr. O’Connell brings more than 35 years of executive financial leadership experience across both privately held and publicly traded organizations. His background includes corporate finance, strategic planning, operational improvement, and executive management, with experience serving in Chief Financial Officer and Chief Operating Officer roles.

Prior to joining Covenant, Mr. O’Connell held senior leadership positions across multiple industries, leading initiatives focused on financial performance, operational efficiency, and long-term organizational growth. Mr. O’Connell holds a BBA in accounting from the University of Notre Dame and an MBA in finance, management, and organizational behavior from the Kellogg School of Management at Northwestern University.

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Mr. Brown serves as Vice President of Human Resources for Covenant Services Worldwide where he is responsible for directing all areas of human resources, including employment and recruitment, benefit administration, employee relations, training, labor relations and compensation administration.

Prior to his role with Covenant, Mr. Brown served as the Vice President of Human Resources for Horseshoe Gaming in Joliet, Illinois.

Mr. Brown holds a bachelor’s degree from Purdue University and carries the distinction of Senior Professional in Human Resources (SPHR).

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Ms. Mueller serves as the Executive Vice President of Covenant where she oversees day-to-day financial operations and systems, including financial statements, payroll, accounts payable and receivable, contract costing, and annual budget development.

Prior to joining Covenant, Ms. Mueller served as the Financial Controller for Frontline Group, a global provider of financial services. She is a Certified Public Accountant and has served as a member of the American Institute of CPAs (AICPA) and Illinois CPA Society.

Ms. Mueller holds a bachelor’s degree in accounting and an MBA in finance from DePaul University in Chicago where she attended the Commerce International Program in England and Scotland.

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Zach Hollenbach serves as Vice President of Quality Assurance and Training for Covenant Aviation Security, leading enterprise-wide quality assurance, training, regulatory compliance, and operational performance across the company’s aviation security portfolio.

With nearly 20 years in aviation security, Zach brings government and private-sector expertise. Leadership roles with the Transportation Security Administration (TSA) and Covenant have given him a comprehensive understanding of operations, regulatory requirements, and performance-driven programs.

Since joining Covenant in 2014, Zach has advanced the company’s quality assurance and training programs while ensuring operations meet contractual requirements and Covenant’s DHS SAFETY Act program elements. He oversees quality assurance, curriculum development, policy implementation, and continuous improvement. Zach also leads the development of hardware, software, and operational tools that strengthen security effectiveness and screening operations. His experience in root cause analysis, contract transitions, compliance, and training promotes consistent, high-performance standards across Covenant’s national footprint.

Zach holds a Master of Business Administration from San Francisco State University and a Bachelor of Science in criminal justice from Sacramento State University. He also holds the American Association of Airport Executives’ Airport Certified Employee (ACE) designation in Airport Security.

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